Affordable Water Rates And Services

Calgary Water: Ensuring Reliable and Affordable Services

Affordable Water Rates and Services

The City of Calgary strives to provide water utility rates and service charges at the lowest possible amount. These charges cover the costs of delivering current services, expanding, upgrading, repairing, and maintaining the infrastructure necessary to ensure a reliable and safe water supply for all residents.

Billing and Customer Care

The City of Calgary contracts ENMAX to provide billing and customer care for municipal services, including water. ENMAX provides convenient payment options and responsive customer service to ensure a seamless experience for water customers.

Water Outages and Main Breaks

The City of Calgary understands the importance of uninterrupted water access. In the event of an outage or main break, the city works diligently to notify residents and businesses promptly and restore service as quickly as possible to minimize disruptions and ensure the continuity of essential water services.

Published June 6, 2024, 5:34 am

Mandatory Water Advisory

The city of Calgary has implemented a mandatory water advisory, urging residents and businesses to strictly limit their water usage. This advisory is necessary due to a water main break along 16 Avenue NW that has significantly impacted the city's water supply.

Critical Water Supply Levels

The water main break has caused supply levels to reach a critical state, affecting the city's ability to provide water to communities. Residents and businesses are advised to conserve water by limiting non-essential uses, such as watering lawns or washing vehicles.

Water Restriction Details

For the most up-to-date information on watering schedules, water restriction details, and updates on the situation, residents are encouraged to visit calgarycarestrictions or call 311. Stage 1 Outdoor Water Restrictions are currently in effect.

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